Performance

We invite you to explore Grainger’s Corporate Responsibility programme. Using the icons below you can navigate to a summary of our performance within each of the five ETHOS pillar, including our progress against our 2010/11 targets, Key Performance Indicators (KPIs) and practical case studies.

Our annual targets and benchmark KPIs serve different, but equally important, purposes. Targets help Grainger to address risks and opportunities that are new or which the company hasn’t focussed on previously. Benchmark KPIs set minimum standards that we aim to meet every year, often moving one-time CR targets from challenges to business as usual operations. Together, these performance measures help Grainger increase business resilience and maturity.

Click on the different sections for further details. You can also see a full table of historic KPI data.

Influencing the Future

Establishing Grainger as a CR leader through active government engagement and industry debate.

Protecting Assets and Income

Proactive management of CR risks and opportunities to protect income streams

Driving Efficiency

Efficiency in working practices to make Grainger a lean business and to minimise environmental impact.

Investing in Communities and Places

Maximising portfolio value by investing in places and engaging with communities.

Responsibility to Stakeholders

Managing stakeholder relationships to achieve transparency understanding and trust

Alignment, Resilience and Value