Historic KPIs

Below you'll find historic KPI data across our different categories and for the years 2006 to 2011.

Protecting Assets and Income

Driving Efficiency

Investing in Communities and Places

Responsibility to Stakeholders

 Notes

¹ Four planning applications are expected to be submitted in Autumn/Winter 2010. Three are expected to achieve CSH 4 and one is expected to achieve CSH 3/BREEAM Very Good

(footnotes 2-8 no longer applicable)

⁹ 2010/11 percentages include 1,254 properties

¹⁰ 2010/11 developments:

• Completed: None
• Active: Planning consent achieved – Newlands, Waterlooville and Macaulay Road, Clapham
• Planned: Planning application submitted – Kings St, Hammersmith

¹¹ Planning consents achieved: Newlands, Waterlooville (code 4) and Macaulay Road, Clapham (BREEAM very good for office and code 3 for residential). Planning application submitted: Kings St, Hammersmith (code 4).

¹² Smart meters are included within the specification for 100% of the units at Macaulay Rd, Clapham. The Newlands, Waterlooville stage of works does not contain the detailed design/construction of any buildings.

¹³ Construction Design and Management Regulations 2007

¹⁴ CHAS (Contractors Health and Safety Assessment Scheme) will be replaced by SSIP (Safety Schemes in Procurement) from 1 October 2011 so this KPI will be updated in 2011/12 to reflect this

¹⁵ Two refurbishment sites: Caroline House and Ability Towers. 1 development site: Newlands, Waterlooville (not yet inspected)

¹⁶ CCS scores for two refurbishment sites - Caroline House: 31.0 and Ability Towers: 25.5

¹⁷ Miller Patterson are no longer used by Grainger. Figures used since 2009/10 are for Warmfront only.

¹⁸ In preparation for the new Warm Front scheme and eligibility criteria launched in April 2011, referrals were only taken for 9 months in 2010/2011 as opposed to the full 12 months in 2009/2010

¹⁹ Offices where the landlord or cleaners purchase the toilet paper have been excluded

²⁰ Offices where the landlord purchases the soap products have been excluded

²¹ Includes air travel

²² Figure restated from 1.8 last year to 21 due to miscalculation

²³ All office CO2 figures have been restated in 2010/11 to take account of a meter reading error in previous years for the Birmingham office. Source of emissions factor for all figures: Defra 2011 guidance (Table 3c, Total Direct GHG, 2009 5-yr rolling average). All figures prior to 2010/11 have been recalculated using the to same emissions factor to highlight energy efficiency changes in Grainger’s operations. All our offices are in multi-tenanted buildings so we are unlikely to ever be able to access data on central plant emissions from our offices.

²⁴ Electricity consumption includes air conditioning for some offices (Martlesham and Birmingham)

²⁵ In 2009/2010 the common area electricity data reported is for a sample of Grainger’s highest use blocks of flats – which we believe will account for the majority of the carbon emissions of the portfolio that Grainger is responsible for. We have utilised beginning and end of year bills to calculate the consumption. However, since bills are received at varying intervals and for different beginning and end of year dates the consumption is not all for the same period. Although we aim to improve this data in the future, this is a positive first step towards accurately measuring common area carbon emissions, expressive of Grainger’s commitment to expanding and improving its carbon reporting.

²⁶ Source of emissions factors: Defra 2011 guidance (Table 6l, Total Direct GHG)

²⁷ Source of emissions factor: Defra 2011 guidance (Table 6k, Total Direct GHG)

²⁸ Fleet / leased cars: 171, non-leased cars: 78.  Carbon emissions are reported for all business related company car trips. Emissions are calculated based on the estimated mileage (km) over the reporting period multiplied by the CO2 g/km for each car. The CO2 g/km figures are estimated based on each car’s specification. We are unable to report on taxi travel as service is usually hailed rather than ordered through an account.

²⁹ Including activities employees did in their own time

³⁰ Total days volunteered during the reporting period x (average salary / 250 (50 working weeks x 5 days per week). The average salary includes overhead costs.

³¹ Based on total days volunteered / total number of employees as of the end of the reporting period

³² Training KPI figures do not include Board members

³³ This excludes any training days/lectures for Further Education students and training which was offered to people outside the company

³⁴ Training KPI figures do not include Board members

³⁵ Figure restated from 52% last year to 93% as the initial figure excluded employees receiving free shares last year

³⁶ Figures for temporary workers are not included

³⁷ Based on the number of RIDDOR reportable accidents and incidents for 2010/11 which is 0

³⁸ (Total cases of occupational disease (including work related mental health and non RIDDOR injuries) / Total workforce hours (481,300)) x 200,000 (50 working weeks @ 40 hours per 100 employees)

³⁹ Figure reported as calculated for Grainger’s internal management metrics: For the period 1st October – 30th September 2011, Grainger’s average sickness absence is 4.25 days lost per employee. The annual Real Estate national sickness average is 5.1 days lost per employee (CIPD 2010).